FREQUENTLY ASKED QUESTIONS

• Q:What are Tier Points?

  A:Tier Points are earned based on your play at Gold Strike, Hard Rock Hotel & Casino Tulsa, and Cherokee Casinos. The Tier Points you earn add up to your Tier Score, which determines your Tier Status within One Star Rewards. The more Tier Points you earn, the more perks you unlock.
• Q:What are Rewards?

  A:Rewards accumulate based on play at Gold Strike, Hard Rock Hotel & Casino Tulsa, and Cherokee Casinos. Cash in by using your rewards for what you want, when you want. Rewards Play, Food & Beverages, and much more.
• Q:What are the tier levels in the One Star Rewards® program?

  A:Vinyl - Entry Level
  Gold - 200 Points - 4,999 Points
  Platinum - 5,000 Points - 24,999 Points
  Multi-Platinum - 25,000 Points
  Epic - Invitation Only
• Q:Will I still be able to retrieve my Gold Strike Win/Loss Statement, W-2G or other tax documents post-transaction?

  A:All Gold Strike tax documents for activity prior to the February 15, 2023 transition will still be available by logging into your online account at mgmrewards.com. For tax documents related to Gold Strike activity after February 15, 2023 transition, please visit onestarrewards.com.