• Gold Strike Resort and Casino - Tunica, Mississippi



Attendant PBX
Handles all incoming and outgoing calls in a courteous and efficient manner as outlined by Gold Strike Casino Resort Company and departmental standards. Provides guests with services such as wake-up calls, messages, paging, long distance assistance and other special services such as screening calls as requested by guests or administrative personnel. Operates the beeper system. Operates the TDD machine. Informs guests of functions and facilities upon request. Keeps own information on personnel and departments up to date. Read all departmental training material, including memos, yellow, and newsletters & responsible for knowing and understanding all material. Interact closely with fellow employees. Perform other duties as requested by the PABX Management and Supervisory staff. Perform data entry. Takes direction and making decisions as necessary

Bell Services Attendant
Adheres to the policies and procedures of the Bell & Valet Department. Provides positive service standards including but not limited to courtesy, sincerity, and enthusiasm to all guests of the Hotel. Delivers baggage to and from guestrooms as assigned. Delivers sundry items, mail, packages, laundry, flowers, etc. to guest rooms and employees upon request, assist loading and unloading of baggage from guests’ vehicles, performs room changes as assigned. Maintains interaction with Limo Dispatcher and Drivers, Door Attendant and Valet Parking Attendants to promote quality service to guests. Performs other duties and responsibilities as requested by Hotel Management. Drive company vehicles as required. Open car doors and entry doors for guests. Act as a Concierge when needed and gives guests information on amenities, services and local information. Able to lift heavy objects. Excellent customer service skills required. High school diploma preferred. Previous Front Service experience preferred. Must have prior or be able to obtain CARE Certification.

Floor Supervisor
This position ensures rooms and corridors are prepared for arrival and continued stay of Hotel Guests to standards commensurate with that of 4-star Hotel. A High School Diploma or equivalent is required and six years scheduling, housekeeping or general clerical experience or an equivalent combination of education, training and experience.

Guest Room Attendant
This position preparesguest rooms for arrival and continue stay of hotel guests in accord with company standards. A High School Diploma or equivalent is required and minimum one year housekeeping or general cleaning experience or an equivalent combination of education,training and experience.

This position is responsible to establish and maintain cleanliness of Casino, meeting rooms, and restaurant areas according to Gold Strike standards. All Housepersons are assigned one singular job however there may be times when a Houseperson is assigned to other duties. A High School diploma or equivalent and minimum one-year general cleaning experience or an equivalent combination of education, training and experience. Must be 21 years of age or older. Valid Driver’s license required.

Parking Attendant- Part Time
This position is responsible to assist guests by parking and retrieving their vehicles while demonstrating the highest level of customer service. A High school diploma or equivalent and one year driving experience, or an equivalent combination of education, training and experience. Must be at least 18 years of age. Valid Driver’s License required. Must be able to drive automatic and standard transmission vehicles.

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