• Gold Strike Resort and Casino - Tunica, Mississippi

EMPLOYMENT

Hotel

Attendant PBX
Full
Handles all incoming and outgoing calls in a courteous and efficient manner as outlined by Gold Strike Casino Resort Company and departmental standards. Provides guests with services such as wake-up calls, messages, paging, long distance assistance and other special services such as screening calls as requested by guests or administrative personnel. Operates the beeper system. Operates the TDD machine. Informs guests of functions and facilities upon request. Keeps own information on personnel and departments up to date. Read all departmental training material, including memos, yellow, and newsletters & responsible for knowing and understanding all material. Interact closely with fellow employees. Perform other duties as requested by the PABX Management and Supervisory staff. Perform data entry. Takes direction and making decisions as necessary

Concierge
Full
This position acts as an informational resource regarding guest inquiries and to check in and out hotel guests in accordance with Gold Strike standards. A High School Diploma or equivalent is required and a one year concierge / front desk experience or an equivalent combination of education of education, training and experience.

Director of Housekeeping
Full
Prepares, plans,and monitors the Housekeeping and Public Area budget and submits to the VP of Hotel, CFO And CEO for review and approval. Supervises a staff which involves direct and indirect responsibilities for interviewing,selection,training,and motivating. Maintains the care and use of supplies,equipment,etc.and the appearance of housekeeping areas,and performs regular inspections of rooms for sanitation,order,safety and proper performance of assigned duties.Approves purchases of all Housekeeping supplies and equipment and maintains adequate inventory levels of service products,amenities and linens to provide a clean,safe and comfortable environment.Develops and maintains written policy and procedures for housekeeping to ensure achievement of goals. Act as liaison between Housekeeping,Security,Hotel Management,Property Operations and Casino Operations. Perform other duties as requested by the Director of Hotel Operations.Bachelor Degree and seven years Housekeeping experience in a Hotel & Resort or an equivalent combination of education,training and experience. Management level.

Floor Care Specialist
Full
Operates rotary machines for scrubbing/polishing and spin bonneting. Responsible for operation of carpet extractor and high speed burnisher for hard floors. Ensures standardization and quality of all work done in areas of responsibility. High School diploma or equivalent and minimum one-year general cleaning experience or an equivalent combination of education, training and experience. Must be 21 year of age or older

Floor Supervisor
Full
This position ensures rooms and corridors are prepared for arrival and continued stay of Hotel Guests to standards commensurate with that of 4-star Hotel. A High School Diploma or equivalent is required and six years scheduling, housekeeping or general clerical experience or an equivalent combination of education, training and experience.

Front Desk Clerk
Full
This position is responsible for the check in and checkout hotel patrons in accordance with Gold Strike standards and act as information resources regarding guest inquiries. A High school diploma or equivalent and one year front desk experience, or an equivalent combination of education, training and experience.

Front Services Attendant
Full
To assist in Bell Services, Valet, Transportation and Limo Services while ensuring a high level of guest satisfaction possible. Valid Drivers License with clean driving record required. Must be able to drive automatic and standard transmission vehicles. Must be eighteen years old. High school diploma preferred.

Guest Room Attendant
Full
This position preparesguest rooms for arrival and continue stay of hotel guests in accord with company standards. A High School Diploma or equivalent is required and minimum one year housekeeping or general cleaning experience or an equivalent combination of education,training and experience.

Limo Maintenance Detailer
Full
Adheres to the policies and procedures of the Transportation Department. Provides positive service standards to include but not limited to courtesy, sincerity and enthusiasm. Develops and maintains all cleaning and detailing schedules for limos and other vehicles. Supervises wash and detail requirements. Responsible for all Gold Strike tools and supplies assigned to the vehicle maintenance. Performs other duties and responsibilities as requested by the Transportation Manager and respond to requests necessary to provide continuous operation of all related vehicles and equipment. Must have and maintain a valid driver’s license.

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